{"id":293,"date":"2017-09-19T15:13:21","date_gmt":"2017-09-19T19:13:21","guid":{"rendered":"https:\/\/groupesantearbec.com\/chslddesmoulins\/?page_id=293"},"modified":"2021-05-25T10:23:50","modified_gmt":"2021-05-25T14:23:50","slug":"comite-de-residents","status":"publish","type":"page","link":"https:\/\/chheather.com\/residents-et-familles\/comite-de-residents\/","title":{"rendered":"Comit\u00e9 de r\u00e9sidents"},"content":{"rendered":"\n<h1>\n\t\tComit\u00e9 de r\u00e9sidents\n\t<\/h1>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/chheather.com\/wp-content\/uploads\/sites\/6\/2019\/06\/logo-comite-residents-heather.jpg\" alt=\"Logo du comit\u00e9 des r\u00e9sidents du CHSLD Heather\" itemprop=\"image\" height=\"1200\" width=\"2400\" title=\"Logo du comit\u00e9 des r\u00e9sidents du CHSLD Heather\" onerror=\"this.style.display='none'\"  \/>\n\t<p>Nous sommes \u00e0 votre disposition pour vous aider \u00e0 vous int\u00e9grer et \u00e0 vous sentir chez vous!<\/p>\n<h2>\n\t\tMembres\n\t<\/h2>\n\t<p>En vertu de l&rsquo;article 209 de la LSSSS, le comit\u00e9 de r\u00e9sidents du CHSLD Heather se compose d&rsquo;au moins cinq\u00a0membres \u00e9lus par tous les r\u00e9sidents de l&rsquo;\u00e9tablissement ou leur repr\u00e9sentant l\u00e9gal.<\/p>\n<p>Les repr\u00e9sentants l\u00e9gaux des r\u00e9sidents agissent en lieu et place de ceux-ci au sein du comit\u00e9. Toute personne d\u00e9montrant un int\u00e9r\u00eat certain pour les activit\u00e9s du comit\u00e9 de r\u00e9sidents peut \u00e9galement \u00eatre \u00e9lue membre du comit\u00e9 des r\u00e9sidents (exemple, parent, proche, b\u00e9n\u00e9vole).<\/p>\n<h2>\n\t\tNotre mandat\n\t<\/h2>\n\t<p>Le mandat des comit\u00e9s de r\u00e9sidents est d&rsquo;\u00eatre le gardien des droits des usagers. Le comit\u00e9 doit veiller \u00e0 ce que les usagers soient trait\u00e9s dans le respect de leur dignit\u00e9 et en reconnaissance de leurs droits et libert\u00e9s. Il est l&rsquo;un des porte-parole importants des usagers aupr\u00e8s des instances de l&rsquo;\u00e9tablissement.<\/p>\n<p>Le respect des droits des usagers, la qualit\u00e9 des services et la satisfaction de la client\u00e8le constituent les assises qui guident ses actions. Il doit avoir une pr\u00e9occupation particuli\u00e8re envers les client\u00e8les les plus vuln\u00e9rables et travailler \u00e0 promouvoir l&rsquo;am\u00e9lioration des conditions de vie des personnes h\u00e9berg\u00e9es.<\/p>\n<h2>\n\t\tNos fonctions\n\t<\/h2>\n\t<p>Selon l&rsquo;article 212 de la LSSS, le comit\u00e9 de r\u00e9sidents est institu\u00e9 pour l&rsquo;ensemble des usagers de l&rsquo;\u00e9tablissement. Il a pour fonctions de :<\/p>\n<ul>\n<li>Renseigner les usagers sur leurs droits et leurs obligations<\/li>\n<li>Promouvoir l&rsquo;am\u00e9lioration de la qualit\u00e9 des conditions de vie des usagers \u00e0 l&rsquo;\u00e9gard des services obtenus dans l&rsquo;\u00e9tablissement<\/li>\n<li>D\u00e9fendre les droits et les int\u00e9r\u00eats collectifs des usagers ou, \u00e0 la demande d&rsquo;un usager, ses droits et ses int\u00e9r\u00eats en tant qu&rsquo;usager aupr\u00e8s de l&rsquo;\u00e9tablissement ou de toute autorit\u00e9 comp\u00e9tente<\/li>\n<li>Accompagner et assister, sur demande, un usager dans toute d\u00e9marche qu&rsquo;il entreprend y compris lorsqu&rsquo;il d\u00e9sire porter une plainte conform\u00e9ment aux sections I, II et III du chapitre III du titre II de la pr\u00e9sente loi ou en vertu de la Loi sur le Protecteur des usagers en mati\u00e8re de sant\u00e9 et de services sociaux (chapitre P-31.1)<\/li>\n<li>S&rsquo;assurer, le cas \u00e9ch\u00e9ant, du bon fonctionnement de chacun des comit\u00e9s de r\u00e9sidents et veiller \u00e0 ce qu&rsquo;ils disposent des ressources n\u00e9cessaires \u00e0 l&rsquo;exercice de leurs fonctions<\/li>\n<li>Pr\u00e9senter un rapport annuel de ses activit\u00e9s au comit\u00e9 des usagers et lors de l&rsquo;assembl\u00e9e g\u00e9n\u00e9rale annuelle du comit\u00e9<\/li>\n<\/ul>\n<h2>\n\t\tNos moyens d&rsquo;action\n\t<\/h2>\n\t\n<ul>\n<li>Un des directeurs de l&rsquo;\u00e9tablissement,<\/li>\n<li>La nutritionniste,<\/li>\n<li>La commissaire locale aux plaintes et \u00e0 la qualit\u00e9 des services,<\/li>\n<li>Un professionnel,<\/li>\n<li>Etc.<\/li>\n<\/ul>\n\n\n<ul>\n<li>Le comit\u00e9 de vigilance de la qualit\u00e9,<\/li>\n<li>Le comit\u00e9 de gestion de risques.<\/li>\n<\/ul>\n\n<h2>\n\t\tVos droits\n\t<\/h2>\n\t<ul>\n<li>Droit \u00e0 l&rsquo;inviolabilit\u00e9 de la personne<\/li>\n<li>Droit au consentement de soins<\/li>\n<li>Droit \u00e0 l&rsquo;information<\/li>\n<li>Droit \u00e0 la vie, la s\u00e9curit\u00e9 et l&rsquo;int\u00e9grit\u00e9<\/li>\n<li>Droit de participer aux d\u00e9cisions<\/li>\n<li>Droit d&rsquo;\u00eatre accompagn\u00e9 et assist\u00e9<\/li>\n<li>Droit d&rsquo;\u00eatre repr\u00e9sent\u00e9<\/li>\n<li>Droit d&rsquo;acc\u00e8s \u00e0 son dossier<\/li>\n<li>Droit \u00e0 la confidentialit\u00e9<\/li>\n<li>Droit au respect et \u00e0 la dignit\u00e9<\/li>\n<li>Droit aux services<\/li>\n<li>Droit au professionnel de son choix<\/li>\n<li>Droit \u00e0 l&rsquo;\u00e9tablissement de son choix<\/li>\n<li>Droit de recevoir des soins en cas d&rsquo;urgence<\/li>\n<li>Droit de porter plainte<\/li>\n<li>Droit d&rsquo;exercer un recours<\/li>\n<li>Droit au soulagement de la douleur<\/li>\n<\/ul>\n<p>Pour plus d&rsquo;informations, n&rsquo;h\u00e9sitez pas \u00e0 communiquer avec la responsable au <strong>450 834-3070, poste 3015<\/strong>.<\/p>\n\n<h2>\n\t\tRapports annuels\n\t<\/h2>\n\t<p>Les rapports annuels se retrouvent dans la section <a href=\"https:\/\/chheather.com\/publications\/\">Publications<\/a>. Vous pouvez les consulter au besoin.<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>Comit\u00e9 de r\u00e9sidents Nous sommes \u00e0 votre disposition pour vous aider \u00e0 vous int\u00e9grer et \u00e0 vous sentir chez vous! Membres En vertu de l&rsquo;article 209 de la LSSSS, le comit\u00e9 de r\u00e9sidents du CHSLD Heather se compose d&rsquo;au moins cinq\u00a0membres \u00e9lus par tous les r\u00e9sidents de l&rsquo;\u00e9tablissement ou leur repr\u00e9sentant l\u00e9gal. Les repr\u00e9sentants l\u00e9gaux&hellip;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":61,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CHSLD Heather \u2013 comit\u00e9 de r\u00e9sidents<\/title>\n<meta name=\"description\" content=\"Comit\u00e9 de r\u00e9sidents du CHSLD Heather pour faire respecter les droits des r\u00e9sidents\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/chheather.com\/residents-et-familles\/comite-de-residents\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CHSLD Heather \u2013 comit\u00e9 de r\u00e9sidents\" \/>\n<meta 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